Itech Retail Services
Vendor 21 Retail Management System
Know who your most profitable and valuable customers are and what products they prefer to buy. Improve customer loyalty and retention with Vendor 21’s Customer Relationship Management. Developing your own customer loyalty or points program let’s you benefit in many ways:
• Increasing your share of each customer
• Developing extra revenue from existing customers
• Customizing your communications on the basis of a customer’s intimate wants and needs
• Improve the Return on Investment of your advertising and marketing expenditures and focus
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Customer Relationship Management
• Customer database maintenance
• Backup customer file for future retrieval
• Export customer information to popular formats such as Adobe Acrobat, Microsoft Excel and Word
• Keep your customers informed about your company or special promotions
• Generate targeted mailing lists instantly based on criteria such as anniversary dates, hobbies, sales,
purchase history and color
or size preferences
• Support for multiple Avery mailing label types
• Cut costs of mass mailers by communicating to customers via Email
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